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HELP CENTER

Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions below. If you can’t find the answer to your question here, get in touch with us today.

Everything You Need to Know

Call Center Employee

WHAT IS YOUR RETURN POLICY?

We want you to be satisfied with your purchase. If you're not entirely happy, we accept returns under the following conditions:

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1. Timeframe:** You may return items within 30 days of receipt.

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2. Condition:** The product must be unused, in its original packaging, with all tags attached.

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3. Initiating a Return:** Contact our customer service team at [contact@email.com] to start the return process.

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4. Return Shipping:** Customers are responsible for return shipping costs unless the item received is damaged or defective.

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5. Refund Process:** Once we receive the returned item, we will inspect it and process your refund promptly. Refunds will be issued via the original payment method.

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For more details or specific scenarios, customize the policy to match your product and business needs.

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CONTACT SUPPORT

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Columbia MEDS 

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